Shipping and Handling
Goods ordered from our website should almost always be in stock if the site accepts your order, *excluding custom products and sharpened hooks, which you will be advised of after ordering. *We shall endeavor to despatch the item within two working days, but during busy periods this timescale may be extended, and goods may be delivered up to 14 working days from order placement as per Royal Mail delivery terms. Exceptionally, if we cannot supply an item, we shall seek your further instructions.
*Custom products either need purchasing or making, if we have to order them on line, the time will be longer as we have to await delivery. All customers will be notified of approximate time scale.
Please check your email for "order confirmation" after placing an order (if not received please check your spam file). When we post your order you will receive an "order shipped" update via email.
We will normally send your order out to you within 48 Hours of receipt of order.
Products will be sent out by post via Royal Mail and delivery time can vary in busy periods, as per royal mail.
You must inform us within 7 working days after shipping confirmation, if the goods are lost or damaged in transit so that we replace or refund goods. Please quote your name in all correspondence.
Order are posted from Monday-Friday.